Supplier discussion checklist, not a ranking or customer case study.
Ask who is responsible
Clarify the contracting party, production responsibilities and communication route. Ask how project changes are recorded and who can approve them. Request evidence for ownership or capability claims that matter to your decision.
Match the sample to the order
Record material reference, construction, measurements and acceptance criteria. Agree how the approved sample is identified and how differences will be resolved. Do not rely on an attractive photograph alone.
Confirm commercial conditions
Ask for project-specific quantity, pricing, milestone, payment and delivery terms. Avoid treating an advertised turnaround or minimum order as a confirmed commitment for your own brief.
Review evidence and support
Request appropriate material records, inspection arrangements and after-sales terms. Evaluate evidence rather than anonymous testimonials. HARCHOY offers a separate studio partnership consultation so the project scope can be discussed before ordering.